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Privacy policy - therapywish.com

1. www.therapywish.com (hereinafter referred to as the "Site") collects data about visitors to the Site in order to assess whether and how the Site could be improved.

This policy explains when and why we collect personal information about people who visit our Site, how we use it, under what conditions we may disclose it to others and how we protect it.

We may change this Policy from time to time so please check this page occasionally to ensure that you are happy with any changes.
By using our website, you agree to be bound by this policy. Any questions about this Policy and our privacy practices should be sent by email to info@therapywish.com.

 

2. The data controller that collects data about visitors to the Site is Anita Toze Private Practice, self-employed Reg. No. 01079011639, (hereinafter referred to as the "Controller").

"Therapy Wish is a private practice run by Anita Toze, a psychotherapist registered with the British Association of Counsellors and Psychotherapists (BACP). Therapy Wish is supported by associates who help maintain the website and co-author the projects on offer. We provide professional support for people who are trying to cope with ongoing stress, overcome long term difficulties or are interested in self-development.

The Private Practice of Anita Toze is a sole trader registered with HMRC in Brighton, BN1 3EG.

 

3. The address of the controller is Lielā iela 33-3, Marupe, LV-2167, Latvia; e-mail: info@therapywish.com, telephone: +371 26417799 and +44(0)7444731882.

 

4. Information about the user experience of the Site is important for the Controller to improve and enhance the content and functionality of the Site.

The personal information we collect may include your name, address, email address, telephone number, IP address and information about what pages are visited and when.

We may use your information to:

  • participate in contests that we may run on our website or social media channels, or any special offers that we may offer.

  • seek your views or comments about the services we provide.

  • to inform you of changes to our services

  • send you communications that you have requested and which may be of interest to you.

We regularly review the retention periods for personal information. We will keep your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in the relevant contract you have with us.

Who has access to your information?

We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.

To third party service providers working on our behalf:

We may transfer your information to our third party service providers (such as our freelance social media manager), sub-contracted agents and other affiliated organisations to perform tasks and provide services to you on our behalf (for example, to send you letters). However, when using third party service providers, we only disclose personal information that is necessary to provide the service and we have a contract in place that requires them to protect your information and not use it for their own direct marketing purposes. We strive to keep your data anonymous whenever possible.

Please be assured that we will not disclose your information to third parties outside the Therapy Wish network for their own direct marketing purposes unless you have requested us to do so or we are required to do so by law, such as a court order or for fraud or other crime prevention purposes.

Your choice

You have the choice of whether you want to receive information from us. If you do not want to receive direct marketing communications from us, you can unsubscribe or update your preferences by clicking on the link in each email we send you. Alternatively, you can change your marketing preferences at any time by contacting us by email: info@therapywish.com or by calling Anita on +44(0)7444731882 or +371 26417799.

How you can access and update your information

The accuracy of your information is important to us. If you have changed your email address or any other information we hold is inaccurate or out of date, please email us at info@therapywish.com. You have the right to request a copy of the information Therapy Wish holds about you.

 

5. The Controller uses Google Analytics to analyse the user experience on the Site. The Controller uses the data collected in its legitimate interests to improve the understanding of the needs of visitors to the Site and to improve the accessibility of the information made public by the Controller. The visitor may stop the collection of data by Google Analytics at any time (more here).

 

6. The server that provides access to the website records information about the Site user and the user's behaviour - IP address, date and time of the Sites visit, as well as the device or smart device and browser used. The above data is used to ensure the proper functioning and security of the Website. The data collection is based on the legitimate interest of the Controller to ensure the technical availability and functionality of the Site.

A cookie is a small text file that a website stores on your computer or mobile device when you visit the Site. Cookies enable the Controller to track the Site's traffic and users' interactions with the Site, but are not used to personally identify you. The data collected is used to analyse the user experience and improve the Site. The legal basis for the use of cookies is the legitimate interest of the Controller in ensuring the functionality and availability of the Site. By using cookies, the user shapes the website according to his/her preferences and interests. Further information about cookies is available here.

 

8. The user of the Site has the possibility to control and/or delete cookies. Most web browsers can be set to block cookies from being stored on your device. To make the necessary settings, the visitor should consult the terms of his browser:

However, please note that if cookies are blocked, visitors to the Site will need to manually adjust their settings each time they visit the Site and it is possible that certain services and features on the Site may not work.

 

9. Statistical data about visitors to the Site may only be accessed by employees of the Controller who are responsible for the analysis of such data.

 

10. Unless otherwise stated, cookies are stored until the action for which they were collected is performed, after which they are deleted.

 

11. The Controller confirms that cookies and statistical information will be collected, processed and stored in accordance with the requirements of the laws and regulations of the European Union, including Regulation No 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of personal data.

 

12. The Controller reserves the right to change these Terms at any time. It is the responsibility of the visitor to the Site to independently check the content of the Site for changes to the Terms.

In light of the above, we encourage you to review this Privacy Policy regularly to keep up to date with the processing of your personal data on the Site.

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